FAQs

All orders ship within 1-2 business days of the order being placed.

• How long does it take to process a return?

Once your returned item has been delivered to our warehouse, your return will be processed within 1-3 business days. A gift card will be issued vie email to the address used to place the original order.

• My size is sold out! What should I do?

Sign up for restock notifications on the page of the sold out item. We will text or email you as soon as the item restocks so you can be among the first to know!

• What do I do if I received a damaged item?

Please send pictures of the damages within 1-3 days of receiving your item to info@muscadineridge.com and our web team will be happy to assist! 

• What is your return policy?

Our return policy can be found here. https://www.muscadineridge.com/pages/return-policy If you have further questions, you can email us at info@muscadineridge.com.

• How do I track my package?

The moment your order ships, you will receive a shipping confirmation to the email address you entered on your order. If you do not receive an email, check your Spam. You may also want to go to your Updates folder and add Info@Muscadineridge.com to your safe sender list, so you don’t miss out on updates. You can also check your order status by logging into your account.

Unable to find support? Contact us at: info@muscadineridge.com